Terms and Conditions

By accessing or using the Mulhim Platform for Continuing Medical Education, you agree to comply with these Terms and Conditions, the Privacy Policy, and all related notices. Your continued use of the Platform constitutes your acceptance of the most updated version of these terms. Mulhim may modify these terms at any time without prior notice.

All texts, videos, graphics, images, software, course materials, and other content on Mulhim are the exclusive property of the Platform or its licensors and are protected under Saudi copyright and intellectual property laws.

Users are prohibited from:

• Copying, reproducing, downloading, distributing, modifying, or republishing any content without prior written consent.


• Uploading copyrighted or unlicensed material.


• Publishing content contrary to Islamic values, public morals, or national unity.

Mulhim respects intellectual property rights and expects users to do the same in all uses of the Platform.

Mulhim is not liable for:

• User-side technical issues such as internet connectivity, device incompatibilities, or browser errors.


• External system delays or failures, including those involving SCFHS, NELC, or payment gateways.


• SCFHS rejection of CME/CPD hours due to user ineligibility or non-compliance with SCFHS rules.


• Errors caused by incorrect, incomplete, or outdated user information.


• Force majeure events such as outages, restrictions, emergencies, or other unforeseen disruptions.

No warranties are provided regarding uninterrupted service, error-free operation, or virus-free content. The Platform is provided “as is” and “as available” to the extent permitted by applicable law.

Participants should not enroll in multiple CME/CPD courses simultaneously (whether with Mulhim or other providers), as overlapping participation may cause:

• Conflicts in SCFHS tracking and verification systems.


• Delays or inconsistencies in CME/CPD reporting.


• Rejection of CME/CPD recognition by SCFHS.

Mulhim is not responsible for rejections or delays caused by concurrent enrollment or non-compliant participation patterns.

If a practitioner’s SCFHS professional registration has been expired for more than one (1) year, SCFHS regulations require the practitioner, and not the provider, to manually submit CME/CPD hours through the Mumaris+ portal.

Accordingly:

• Mulhim cannot submit CME/CPD hours for licenses expired beyond one year.


• The participant must submit certificates manually via: Mumaris+ → Add CPD Activity → Upload Certificate → Submit Application.


• SCFHS may apply additional processing or recognition fees, which are the sole responsibility of the practitioner.

If Mulhim attempts submission and SCFHS rejects it due to “classified but not registered,” “expired registration,” or any ineligible status, Mulhim bears no liability for that rejection.

Users are fully responsible for providing correct SCFHS registration numbers, classification numbers, license status, and personal information during signup or course enrollment.

If a user enters an incorrect number, or a number belonging to another healthcare professional, and CME/CPD hours are successfully recorded under that incorrect profile, then:

• The user permanently forfeits the right to reclaim, correct, or transfer the CME/CPD hours.

Mulhim is not responsible for CME/CPD hours assigned to another professional due to user error or for SCFHS denial of reversal or correction requests.

To process CME/CPD submissions, resolve SCFHS rejections, or complete validation procedures, Mulhim may request additional documents or information from the user.

If Mulhim contacts a user for required information and no reply is received within three (3) calendar days, the case will:

• Be downgraded to low priority; and


• Be processed within seven (7) working days from the downgrade date, subject to operational capacity.

Mulhim is not responsible for delays caused by missing, incomplete, or unresponsive communication from the participant.

CME/CPD submission relies entirely on user-provided data, the accuracy of SCFHS information, active Mumaris+ registration, and full compliance with SCFHS rules and guidelines.

Any delay, rejection, or cancellation of CME/CPD recognition due to incorrect, incomplete, or outdated information is the sole responsibility of the participant.

Mulhim uses cookies and similar technologies to enhance user experience, support security, and analyze platform performance. You may manage cookie preferences through your browser settings; however, disabling cookies may affect certain platform functionalities.

External links may appear on the website. Mulhim is not responsible for the content, terms, or privacy policies of external sites and does not endorse any third-party products or services unless explicitly stated.

Mulhim may modify website content, course offerings, pricing, or policies at any time without prior notice. While efforts are made to maintain accuracy and currency, Mulhim does not guarantee:

• That all content is free from typographical or factual errors.


• Uninterrupted access to the Platform or its services.


• That the Platform or its content is free from defects, malware, or other harmful components.

Your use of the Platform is at your own risk, and you are responsible for implementing appropriate security measures on your devices and networks.